FAQ
Questions customers usually ask.
A short guide to authenticity, delivery, payment, and product care.
Are Fuji Ora products authentic?
Yes. We focus on original Japanese beauty and personal-care products sourced through trusted channels.
Where do you deliver?
Fuji Ora currently serves Saudi Arabia and the United Arab Emirates.
How long does delivery take?
Most orders arrive within 3-7 business days after processing, depending on city and courier timing.
What currency do you use?
Prices are shown in Saudi Riyal (SAR).
Can I browse in Arabic?
Yes. The site is English-first and includes an Arabic page for customers who prefer Arabic.
Can I return a product?
Unopened and unused products can be returned within 14 days of delivery. Opened beauty items cannot be returned unless they arrived damaged or incorrect.
Are the products suitable for sensitive skin?
Please review each product description and ingredient information carefully. If your skin is sensitive, patch testing is recommended before regular use.